The second-hand marketplace Shoppers Express Frustration About Sizing Modifications
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
The popular resale platform has altered its measurement guidelines for women's and children's garments failing to inform every member regarding the update.
Social Media Backlash
Many shoppers and sellers are posting online claiming that product pages now present an altered size classification compared to what was initially listed because of the remapping.
Vinted explained the new system was more in line with comparable marketplaces.
They have suggested members to examine their items and adjust the sizing manually if necessary, causing user dissatisfaction.
Sizing System Updates
Previously, the sizing featured one number and one letter, such as S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size was formerly size 12 but currently displays as UK 16-18.
Shopper Accounts
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
A different member, located in Scotland, said garments she listed with size 14 tags were showing in the marketplace as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Required Changes
A different user, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential following partial earnings loss," she explained.
Marketplace Information
The service features exceeding 100 million users, comprising 18 million UK members.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update to the app has proved unpopular: last year, the service retracted a modification to its shipping options due to shopper criticism.
